Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Hongmen will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 10 Working days after the confirmation.

Please return your purchase to the following address:

<Hongmen Global (M) Sdn. Bhd

<Elit Avenue 1-2-73A,Jalan Mayang Pasir, 11950 Bayan Baru, Penang, Malaysia.


Please contact us at info@hongmenglobalo.com or +60 4 370 2464 / +60 4 370 2465 if you have any questions or doubts.